Legal & Privacy

Privacy Policy

We believe privacy is a right, not a feature. Here is exactly how we handle your data — clearly, honestly, and without jargon.

Last updated: April 2025

Introduction

Welcome to Novateches. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

Information We Collect

We collect information you provide directly to us, including:

Personal identification information (name, email address, phone number)
Usage data and cookies to improve your experience
Any information you provide via our contact or inquiry forms
Technical data such as IP address, browser type, and device identifiers

How We Use Your Information

Your information is used solely to deliver and improve our services:

To provide, operate, and maintain our services
To personalise and improve your user experience
To communicate updates, offers, and support responses
To comply with applicable legal and regulatory obligations

How We Protect Your Data

We implement industry-standard security measures to keep your data safe, including encrypted data transmission, secure server infrastructure, and strict internal access controls. We never sell your personal data to third parties.

Your Rights

You have full control over your personal data. At any time you may request access to, correction of, or deletion of your personal information. To exercise any of these rights, reach out to us directly and we will respond within 30 days.

Questions about this policy?

info@novateches.com